BASF

BASF ist eines der weltweit führenden Chemieunternehmen, das innovative Lösungen für verschiedene Industrien bietet.

title

<h2 class='jobSectionHeader'>Unternehmensprofil</h2><p>Business Unit EC ist ein globaler Experte f&#252;r die Entwicklung, Produktion und Vermarktung von Beschichtungen und L&#246;sungen. BASF ist eines der gr&#246;&#223;ten Chemieunternehmen Nordamerikas und bietet seit mehr als 150 Jahren L&#246;sungen f&#252;r allt&#228;gliche Bed&#252;rfnisse sowie f&#252;r komplexe wirtschaftliche, &#246;kologische und Nachhaltigkeitsherausforderungen. BASF unterst&#252;tzt Mitarbeitende mit Tools, Orientierung und Entwicklungschancen, um beruflich und pers&#246;nlich erfolgreich zu sein. #belongatBASF</p><h2 class='jobSectionHeader'>Deine Aufgaben</h2><ul><li>Unterst&#252;tzung des t&#228;glichen Betriebs von BASF-Produkten in Automobilwerken</li><li>Vor-Ort-Expertise zu Produktperformance, Farbmanagement, Fehlererkennung und Korrektur</li><li>Sicherstellung, dass die Produktleistung Kundenanforderungen erf&#252;llt oder &#252;bertrifft</li><li>Reaktion auf Kundenanforderungen, Durchsetzung von Qualit&#228;ts- und Leistungsspezifikationen, Unterst&#252;tzung bei Neuentwicklungen</li><li>Unterst&#252;tzung des BASF-Vertriebs-/Technikteams bei technischer Kundenbetreuung, Problemanalyse und -l&#246;sung</li><li>Pflege und Ausbau von Kundenbeziehungen</li></ul><h2 class='jobSectionHeader'>Dein Profil</h2><ul><li>Abgeschlossenes Bachelorstudium oder High-School-Abschluss (bzw. &#228;quivalente Erfahrung)</li><li>6+ Jahre Erfahrung in der Automobilbeschichtungsbranche w&#252;nschenswert</li><li>Fundierte Kenntnisse in Lackanwendungen und Fertigung</li><li>Sehr gute Kommunikationsf&#228;higkeiten zur Einflussnahme auf alle Ebenen der Kundenorganisation</li><li>Unternehmerisches Denken, um Verbesserungsm&#246;glichkeiten zu erkennen und umzusetzen</li><li>F&#252;hrungsqualit&#228;ten und Priorit&#228;tenmanagement zur Leitung und Entwicklung eines Teams</li></ul><h2 class='jobSectionHeader'>Vorteile</h2><ul><li>Flexible Arbeitsmodelle, wann immer m&#246;glich</li><li>Wettbewerbsf&#228;hige Altersvorsorge mit Unternehmensbeteiligung</li><li>Programme f&#252;r Wohlbefinden inkl. umfassender mentaler Gesundheitsunterst&#252;tzung</li><li>Familienleistungen (z.B. Unterst&#252;tzung bei Fruchtbarkeit, Adoption, Elternzeit)</li><li>Notfallbetreuung f&#252;r Kinder und &#196;ltere mit Rabattprogrammen</li><li>Mentoring und Karriereentwicklung</li><li>Matching-Gifts-Programm f&#252;r wohlt&#228;tige Zwecke</li><li>Mitarbeiterkrisenunterst&#252;tzung</li><li>Zugang zum BASF-Weinkeller, Mitarbeiterrabatte u.v.m.</li></ul><h2 class='jobSectionHeader'>Datenschutz</h2><p>BASF nimmt Datenschutz und Sicherheit sehr ernst. Es werden keine finanziellen Informationen per E-Mail, SMS oder Social Media angefordert. Verdachtsf&#228;lle k&#246;nnen gemeldet werden.</p><h2 class='jobSectionHeader'>Transparenz bei der Verg&#252;tung</h2><p>BASF verpflichtet sich zu transparenter Verg&#252;tung. Die Gehaltsspanne f&#252;r diese Position liegt zwischen $113.680 und $128.000. Die tats&#228;chliche Verg&#252;tung richtet sich nach Ausbildung, Erfahrung und weiteren Faktoren.</p><h2 class='jobSectionHeader'>Chancengleichheit</h2><p>BASF ist ein Arbeitgeber, der Chancengleichheit f&#246;rdert. Alle qualifizierten Bewerber werden unabh&#228;ngig von Rasse, Alter, Staatsb&#252;rgerschaft, Geschlecht, Religion, Familienstand, Herkunft, Behinderung, Geschlechtsidentit&#228;t oder Veteranenstatus ber&#252;cksichtigt. Bewerber m&#252;ssen zur Vollzeitbesch&#228;ftigung in den USA berechtigt sein.</p>

Chemie, Chemieingenieurwesen

Fahrzeugtechnik

Bachelor

Sonstiges

Festanstellung

Senior

Deutsch

Du bist direkt vor Ort in Automobilwerken, analysierst Produkte, l&#246;st Probleme und pflegst Kundenkontakte. Deine technische Expertise ist gefragt, um Qualit&#228;t zu sichern und Verbesserungen voranzutreiben. Mache jetzt den Test und finde heraus, ob du geeignet bist.

<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Now Hiring! Customer Site Service Manager</b></H2></div><div><p> </p><p><strong>Customer Site Service Manager (CSSM)</strong></p><p> </p><p><strong>Location: Louisville, KY           </strong></p><p> </p><p> </p><p><strong>Come create chemistry with us!</strong></p><p> </p><p>Business Unit EC is driving surface solutions! We are a global expert in the development, production, and marketing of coatings and solutions.</p><p> </p><p>We are looking for a professional like you to join our team! This position supports the daily operation of BASF products in Customer Automotive Assembly Plants by providing on-site technical and application knowledge. The role responds to customer requirements, enforces product quality/performance specification, and supports new product/application development.</p><p> </p><p> </p><p>The <strong>Customer Site Service Manager (CSSM)</strong> will provide on-site expertise of product performance including color management, defect identification, and corrective action if necessary. S/he will develop and support customer relationships. </p><p> </p><p>This role supports the efforts of a BASF sales/technical team to assure value to the customer for product technical support, problem investigation, analysis and resolution. The position assures product performance meets or exceeds customer expectations and supports business objectives to be our customer’s supplier of choice.</p><p> </p><p>The incumbent will demonstrate technical and professional expertise to enhance BASF’s reputation with the customer. S/he will integrate within the business and technical community to bring additional value to ECO coatings customers. The role controls key performance indicators within product service environments to drive problem resolution and product improvement initiatives critical to customer performance expectations.</p><p> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>As a Customer Site Service Manager, you create chemistry by...</b></H2></div><div><p> </p><ul type="disc"><li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Supporting the daily operation of BASF products in Customer Automotive Assembly Plants.</li><li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Providing on-site technical and application expertise of product performance including color management, defect identification, and corrective action if necessary.</li><li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Assuring product performance meets or exceeds customer expectations and supports business objectives to be our customer’s supplier of choice.</li><li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Responding to customer requirements, enforcing product quality/performance specification, and supporting new product/application development.</li><li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Supports the efforts of a BASF sales/technical team to assure value to the customer for product technical support, problem investigation, analysis, and resolution.</li><li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Managing existing relationships and developing new ones.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>If you have...</b></H2></div><div><p> </p><ul type="disc"><li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Bachelor’s Degree or High School Diploma (or GED) plus Equivalent Experience</li><li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">6+ years of Automotive Coatings Industry experience preferred.</li><li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Leveraging your education and extensive background in paint applications and manufacturing you will provide on-site expertise of products, their application and performance.  </li><li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Your superior communication abilities will allow you to influence all levels of the customer organization, implement action plans and develop and achieve customer metrics.</li><li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Your strong entrepreneurial drive and business acumen will allow you to identify improvement opportunities, develop and execute a plan to achieve them in a cost-effective and timely manner as well as manage future plant production and product launches.</li><li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Your strong leadership ability as well as your priority management skills will allow you to lead and coach a team and identify development opportunities and execute development plans.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Create your own chemistry with you@BASF</b></H2></div><div><p> </p><p style="margin-bottom:11.0px">At BASF, you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits, BASF provides you with access to a wide range of elements to help you be your best. It’s what we call <strong>you@BASF</strong>. We are committed to providing benefits, programs, and opportunities that support our employees’ overall well-being, personal growth, and a safe, collaborative, and inclusive work environment. </p><p style="margin-bottom:16.0px"> </p><p style="margin-bottom:16.0px">Just some of the many benefits we offer include:</p><ul><li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Flexible work arrangements whenever possible</li><li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Highly competitive retirement savings plan with company match and investment options</li><li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Well-being programs that include comprehensive mental health support for you and your household family members</li><li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)</li><li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Back-up child and elder care with discount programs for families of all ages and stages</li><li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Mentoring and career development opportunities that allow you to share, learn, and thrive </li><li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Matching gifts program that allows you to deepen the impact of your contributions to qualified charities. </li><li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Employee crisis support for when the unexpected happens</li><li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Access to our BASF wine cellar, employee discounts, and much more!</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About us</b></H2></div><div><p style="margin-bottom:11.0px"> </p><p style="margin-bottom:11.0px">As one of the largest chemical companies in North America we have been finding solutions for your everyday needs and addressing the most complex economic, environmental, and sustainability challenges for more than 150 years!</p><p style="margin-bottom:11.0px">At BASF we empower our employees with the tools, guidance and opportunities they need to advance and succeed in work and life. Giving you the support you need to be your best and fulfill your personal ambitions is what helps us create chemistry. After all, our success is linked to yours. Whatever path you envision, BASF is a great place to build a rewarding, successful career.</p><p style="margin-bottom:11.0px">Belong to Something Bigger. #belongatBASF</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Privacy statement</b></H2></div><div><p> </p><p>BASF takes security &amp; data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact Careers.NorthAmerica@basf.com to report fraud.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Pay transparency</b></H2></div><div><p> </p><p>BASF is committed to pay transparency practices. The competitive Pay Range for this role is $113,680-$128,000. Actual pay will be determined based on education, certifications, experience, and other job-related factors permitted by law.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Equal employment opportunities</b></H2></div><div><p> </p><p style="margin-bottom:11.0px">We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.</p><p style="margin-bottom:11.0px">Applicants must be currently authorized to work in the United States on a full-time basis.</p></div></div></div>

Zusätzliche Infos - gehören nicht zur Beschreibung:
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  "employer": "BASF Coatings LLC",
  "city": "Louisville",
  "stateabbr": "KY",
  "country": "US",
  "postalcode": "40212",
  "department": "ATS_WCMS_WEBFORM",
  "category": "Marketing & Sales",
  "locale": "en_US",
  "workflex": "",
  "productservice": "",
  "posteddate": "Wed, 22 04 2026 00:00:00 GMT",
  "requiredcertification": "",
  "recruiterid": "",
  "customfield3": "f1",
  "customfield4": "l4",
  "customfield5": "t3",
  "brand": "light_green_NA"
}

Management

Vertrieb

Qualitätsmanagement

Ausschließlich vor Ort

Du betreust BASF-Produkte direkt in Automobilwerken, analysierst deren Performance, erkennst und behebst Fehler, unterstützt bei Neuentwicklungen und pflegst Kundenbeziehungen. Du bist Ansprechpartner f&#252;r technische Fragen und sorgst f&#252;r Qualit&#228;t.

Lackanwendungen

Fertigung

Kommunikationsfähigkeiten

Unternehmerisches Denken

Führungsqualitäten

Unterstützung des täglichen Betriebs von BASF-Produkten in Automobilwerken

Vor-Ort-Expertise zu Produktperformance, Farbmanagement, Fehlererkennung und Korrektur

Sicherstellung der Produktleistung

Reaktion auf Kundenanforderungen

Unterstützung des BASF-Vertriebs-/Technikteams

Pflege und Ausbau von Kundenbeziehungen

Customer Site Service Manager  (OEM Automotive Coatings)

Gelegentliche Reisebereitschaft nötig

UnternehmensprofilBusiness Unit EC ist ein globaler Experte f&#252;r die Entwicklung, Produktion und Vermarktung von Beschi...