BASF

BASF ist eines der weltweit führenden Chemieunternehmen, das innovative Lösungen für verschiedene Industrien bietet.

title

<p><strong>In der Performance Chemicals Division dreht sich alles um ma&#223;geschneiderte Produkte. Das Portfolio umfasst Kunststoffadditive, L&#246;sungen f&#252;r Kraftstoffe und Schmierstoffe sowie Chemikalien f&#252;r die &#214;lfeld-, Bergbau- und Raffinerieindustrie. Unsere Kunden profitieren von innovativen L&#246;sungen in verschiedenen Branchen wie Chemie, Kunststoff, Konsumg&#252;ter, Energie, Ressourcen, Automobil und Transport.</strong></p>

<h2 class='jobSectionHeader'>Aufgaben</h2>
<ul>
  <li><strong>Kundenauftragsmanagement:</strong>
    <ul>
      <li>Du bist die Hauptschnittstelle f&#252;r Kunden bei der Auftragserteilung und -verfolgung.</li>
      <li>Du nutzt Tools wie SAP R/3 SD und E-Commerce-Software, um Bestellungen zu erfassen, zu bearbeiten und nachzuverfolgen, einschlie&#223;lich Cash Management.</li>
      <li>Du verstehst und erstellst Kundendaten sowie kundenspezifische SAP-Einstellungen.</li>
      <li>Du arbeitest eng mit Vertrieb, Supply Chain, Transport, Lager und Finanzen zusammen, um exzellenten Service zu bieten.</li>
    </ul>
  </li>
  <li><strong>Beschwerdemanagement:</strong> Du bearbeitest Kundenbeschwerden von der Annahme bis zum Abschluss.</li>
  <li><strong>Entwicklung neuer Gesch&#228;ftschancen:</strong> Du identifizierst und gewinnst neue Kunden und Gesch&#228;ftsm&#246;glichkeiten.</li>
</ul>

<h2 class='jobSectionHeader'>Anforderungen</h2>
<ul>
  <li>Abgeschlossenes Bachelor- oder Masterstudium in Vertrieb, Betriebswirtschaft, Logistik oder Supply Chain.</li>
  <li>Mindestens 3 Jahre relevante Berufserfahrung.</li>
  <li>Erfahrung in der Chemie- oder Automobilindustrie von Vorteil.</li>
  <li>Erfahrung mit SAP (Sales &amp; Distribution) oder einem anderen ERP-System von Vorteil.</li>
  <li>Kundenorientierung und Teamf&#228;higkeit.</li>
  <li>Starke Kommunikationsf&#228;higkeiten und die F&#228;higkeit, in einem internationalen Umfeld zu arbeiten.</li>
  <li>Sehr gute Englischkenntnisse in Wort und Schrift.</li>
  <li>Sehr gute Spanisch- oder Italienischkenntnisse in Wort und Schrift, Deutschkenntnisse von Vorteil.</li>
</ul>

<h2 class='jobSectionHeader'>Vorteile</h2>
<ul>
  <li>Employee Assistance Program, VIP-Medizinversorgung, Lunch Pass Karte, Sonderurlaub f&#252;r Freiwilligenarbeit und Fahrtkostenzuschuss.</li>
  <li>Kostenlose Versicherungspakete, Zuschuss zur MultiSport-Karte, Entwicklungsprogramme und zahlreiche kostenlose Online-Kurse.</li>
  <li>Erfahrung in einem weltweit f&#252;hrenden Chemieunternehmen, Work-Life-Balance und M&#246;glichkeit zu Remote Work.</li>
  <li>Wichtige Werte: Innovation, Offenheit, Flexibilit&#228;t und Attraktivit&#228;t.</li>
</ul>

<h2 class='jobSectionHeader'>Unternehmenskultur &amp; Chancengleichheit</h2>
<p><strong>Bei BASF stimmt die Chemie.</strong> Wir setzen auf innovative L&#246;sungen, nachhaltiges Handeln und vernetztes Denken. Werde Teil unseres globalen Teams, das Vielfalt und Chancengleichheit unabh&#228;ngig von Geschlecht, Alter, Herkunft, sexueller Orientierung, Behinderung oder Glauben lebt.</p>

Bachelor

Master

Festanstellung

Senior

Englisch

Spanisch

Italienisch

Deutsch

Hier bist du das Bindeglied zwischen Kunden und Unternehmen: Du betreust Bestellungen, l&#246;st Anliegen und findest neue Chancen. Zeig, was in dir steckt! Mache jetzt den Test und finde heraus, ob du geeignet bist.

<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:18.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>CUSTOMER SERVICE OFFICER WITH ITALIAN/SPANISH EVO</b></H2></div><div><p style="line-height:150%;margin:0.0cm 0.0cm 8.0pt;font-size:10.5pt;font-family:Arial, sans-serif"><span style="font-size:12.0pt;line-height:150%">In the Performance Chemicals Division, it is all about customized products. The division's portfolio includes plastics additives, fuel and lubricant solutions as well as oilfield chemicals, mining solutions and chemical as well as refinery catalysts. The customers who benefit from our innovative solutions are from various industries, including the chemicals, plastics, consumer goods, energy and resources as well as the automotive and transportation industries.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:18.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>RESPONSIBILITIES</b></H2></div><div><ul><li style="line-height:150%;font-size:8.5pt;font-family:Arial, sans-serif;color:black"><strong><span style="font-size:12.0pt;line-height:150%">Customer Order Management:</span></strong><ul><li style="line-height:150%;font-size:8.5pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt;line-height:150%">Act as main interface to customer on order placement and follow up</span></li><li style="line-height:150%;font-size:8.5pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt;line-height:150%">Select and use adequate tools (SAP R/3 SD, e-commerce software) to receive, process, and follow up on orders including cash management</span></li><li style="line-height:150%;font-size:8.5pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt;line-height:150%">Understand and create customer master data as well as customer specific SAP set-up</span></li><li style="line-height:150%;font-size:8.5pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt;line-height:150%">Collaborate with sales accounts, supply chain, transport, warehousing, and finance to provide excellent service to our customer</span></li></ul></li><li style="line-height:150%;font-size:8.5pt;font-family:Arial, sans-serif;color:black"><strong><span style="font-size:12.0pt;line-height:150%">Customer complaint management: </span></strong><span style="font-size:12.0pt;line-height:150%">from reception, to follow up and conclusion of complain</span><span style="font-size:12.0pt;line-height:150%">t</span></li><li style="line-height:150%;font-size:8.5pt;font-family:Arial, sans-serif;color:black"><strong><span style="font-size:12.0pt;line-height:150%">Development of new business opportunities: </span></strong><span style="font-size:12.0pt;line-height:150%">identifying and onboarding new customers and business opportunities</span></li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:18.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>QUALIFICATIONS</b></H2></div><div><ul><li style="line-height:150%;font-size:8.5pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt;line-height:150%">Bachelor or Master degree in Sales, Business Studies, Logistics, Supply Chain</span></li><li style="line-height:150%;font-size:8.5pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt;line-height:150%">Relevant professional experience at least 3 years</span></li><li style="line-height:150%;font-size:8.5pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt;line-height:150%">Experience of working with the chemical and automotive industry will be an advantage  </span></li><li style="line-height:150%;font-size:8.5pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt;line-height:150%">Experience in SAP (Sales &amp; Distribution) or alternative ERP system will be an advantage  </span></li><li style="line-height:150%;font-size:8.5pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt;line-height:150%">Customer orientation and team work abilities</span></li><li style="line-height:150%;font-size:8.5pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt;line-height:150%">Strong communication skills and ability to work in international environment</span></li><li style="line-height:150%;font-size:8.5pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt;line-height:150%">Proficiency in English (written and oral)</span></li><li style="line-height:150%;font-size:8.5pt;font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt;line-height:150%">Proficiency in Spanish or Italian (written and oral), <span style="font-size:12.0pt;line-height:150%">German would be a merit</span></span></li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:18.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>BENEFITS</b></H2></div><div><ul><li style="line-height:150%;font-size:8.5pt;font-family:Arial, sans-serif;color:black"><span style="font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt;line-height:150%">We send out with non-standard benefits: EAP Employee Assistance Program, VIP medical care, Lunch Pass card, day off for volunteering and transportation allowance</span></span></li><li style="line-height:150%;font-size:8.5pt;font-family:Arial, sans-serif;color:black"><span style="font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt;line-height:150%">You will also find: free insurance packages, co-financing of the MultiSport card, development programs and a number of free on-line courses (our total offer can be found </span></span><span style="font-size:12.0pt;line-height:150%"><a href="https://www.basf.com/pl/pl/kariera/why-join-basf/what-you-will-get.html">here</a></span><span style="font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt;line-height:150%">)</span></span></li><li style="line-height:150%;font-size:8.5pt;font-family:Arial, sans-serif;color:black"><span style="font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt;line-height:150%">You can count on: gaining experience in a leading chemical company in the world, Work Life Balance, the possibility of using remote work</span></span></li><li style="line-height:150%;font-size:8.5pt;font-family:Arial, sans-serif;color:black"><span style="font-family:Arial, sans-serif;color:black"><span style="font-size:12.0pt;line-height:150%">At work, our values are important to us: innovation, openness, flexibility and attractiveness</span></span></li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:18.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>ABOUT US</b></H2></div><div><p style="line-height:150%;margin:0.0cm 0.0cm 8.0pt;font-size:10.5pt;font-family:Arial, sans-serif"><strong><span style="font-size:12.0pt;line-height:150%">At BASF, the chemistry is right.</span></strong><span style="font-size:12.0pt;line-height:150%"> Because we are counting on innovative solutions, on sustainable actions, and on connected thinking. And on you. Become a part of our formula for success and develop the future with us – in a global team that embraces diversity and equal opportunities irrespective of gender, age, origin, sexual orientation, disability or belief.</span></p></div></div></div>

Zusätzliche Infos - gehören nicht zur Beschreibung:
{
  "employer": "BASF Polska Sp. z o.o.",
  "city": "Warszawa",
  "stateabbr": "",
  "country": "PL",
  "postalcode": "",
  "department": "ATS_WCMS_WEBFORM",
  "category": "Logistics & Supply Chain Management",
  "locale": "en_US",
  "workflex": "",
  "productservice": "",
  "posteddate": "Wed, 14 01 2026 00:00:00 GMT",
  "requiredcertification": "",
  "recruiterid": "",
  "customfield3": "f10",
  "customfield4": "l4",
  "customfield5": "t3",
  "brand": "dark_blue_EMEA"
}

Vertrieb

Teilweise im Homeoffice möglich

Du bist die zentrale Ansprechperson f&#252;r Kunden, bearbeitest Bestellungen, pflegst Kundendaten in SAP, l&#246;st Reklamationen und identifizierst neue Gesch&#228;ftschancen. Du arbeitest eng mit Vertrieb, Logistik und Finanzen zusammen.

SAP (Sales & Distribution)

Kundenorientierung

Teamfähigkeit

Kommunikationsfähigkeiten

Kundenauftragsmanagement

Beschwerdemanagement

Entwicklung neuer Geschäftschancen

Customer Service Officer with Italian/Spanish EVO

Gelegentliche Reisebereitschaft nötig

In der Performance Chemicals Division dreht sich alles um ma&#223;geschneiderte Produkte. Das Portfolio umfasst Kunststoffadditive, L&#246;sungen f&#...