Regional Technical Specialist - Paint Detack and Wastewater (BASF-Chemetall)

As a Regional Technical Specialist - Paint Detack and Wastewater (ECT-Chemetall), you create chemistry by...

• Will be the technical coach and mentor to Senior Technical Specialists (STS).
• Will be the top of the training pyramid, with taking responsibility for developing and assigning trainings and training of STS and provide specific technical training to the Technical Service Specialists (TSS) when the STS is unable to provide training.
• Responsible for training customers on specific technologies and processes as needed.
• Attend technical conferences and deliver technical information (white papers) as needed.
• Third line of technical support with customers.
• Develop, gather, and share best practices for specific industries within NA and Global industry segments and applications.
• Conduct tests for technical approvals for segment sponsored customers, onsite or in BASF/Chemetall labs.
• Lead NA beta-site testing and feedback of new technologies, collaborating with Global / Regional Marketing and Technology.
• Support and promote roll-out of new technologies; being the conduit for innovation relaying back information from the customer to Technology and Marketing.
• Participate in regional and/or global customer start-ups as required.
• Participate in business reviews for Key Regional Accounts as required.
• Support Technical audits.
• Support key customers, Industry Sales, and STS for assisting in process design improvements as needed.
• Make product recommendations to field sales that are aligned with Industry best practices and Product Management initiatives, based on legislative and customer requirements.
• Establish and ensure continuity and standards of Technical Service quality across the organization.

If you have...

• BS Degree, preferably in a science field, or the equivalent in training or experience.
• Minimum 5 years of technical service experience required.
• Paint Detack and Wastewater Technology expert regarding chemical and application knowhow.
• Excellent communication skills, both verbal and written.
• Ability to conduct technical trainings and mentor technical specialists.
• People development, incl. technical skill development, and cross trainings.
• Interface management with sales, customer, and technology.
• Multicultural (CA, US, MX) mindset required.
• Multi-lingual a plus. (English, Spanish, French)
• Travel, average overnight travel of 60%.
• Preferably located in the vicinity of an airport with flight connections to CA, US and MX.

Create your own chemistry with you@BASF

At BASF, you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits, BASF provides you with access to a wide range of elements to help you be your best. It’s what we call you@BASF. We are committed to providing benefits, programs, and opportunities that support our employees’ overall well-being, personal growth, and a safe, collaborative, and inclusive work environment.

Just some of the many benefits we offer include:

• Flexible work arrangements whenever possible
• Highly competitive retirement savings plan with company match and investment options
• Well-being programs that include comprehensive mental health support for you and your household family members
• Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)
• Back-up child and elder care with discount programs for families of all ages and stages
• Mentoring and career development opportunities that allow you to share, learn, and thrive
• Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
• Employee crisis support for when the unexpected happens
• Access to our BASF wine cellar, employee discounts, and much more!