Import Export Operations

Ojectives of the Position :

• Manage the import/export operations from the perspective of customer centricity and efficient operations through monitoring of key regional and country KPIs such as In-time Clearances, Feedback Rates, Documentation, etc
• Drive Service Provider (3 PL) management for efficient and cost-effective operations.
• Monitor and optimize cost for import operations.
• Improve services of Business units and maintain same as per SLAs agreed.
• Maintain good relations with the Port Authorities / carriers and represent BASF as and when required.
• Ensure Import/ Export Operations is managed smoothly, and possible actions put in place to ensure uninterrupted business continuity.
• Implement Regional Projects and drive digital initiatives in Import/ Export Operations.
• Implementation of risk mitigation plans and controls for the department
• Establishe/utilize tools to provide transparency to cost to serve and the optimization of the cost structures
• Liaison between service providers, Hub as single point of contact to manage exceptions and or escalations
• Steer and jointly review with operation teams for defining, monitor and analyze logistics service provider performance against target KPI's
• Ensure import documents are tracked through SAP report and are getting downloaded well in advance before vessel arrival.

Main Tasks :

1. Import Operations & Logistics
   • Manage end-to-end import process of chemicals (hazardous and non-hazardous).
   • Coordinate with international suppliers, freight forwarders, and shipping lines for timely deliveries.
   • Track and monitor shipments to ensure on-time arrival and minimize delays.
2. Regulatory Compliance
   • Ensure compliance with Indian laws and international regulations related to chemical imports:
   • DGFT licensing & IEC
   • Ministry of Environment and Forests (MoEF)
   • Chemical Handling Regulations
   • Hazardous Waste (Management & Handling) Rules
   • REACH, CLP, GHS (for applicable chemicals)
   • FSSAI/BIS/MSDS documentation (if required)
3. Documentation & Customs
   • Verify all import-related documentation:
   • Bill of Lading
   • Invoice & Packing List
   • Material Safety Data Sheet (MSDS)
   • Certificate of Analysis (COA)
   • Certificate of Origin
   • Import Licenses & Registration (if required)
   • Liaise with CHA (Customs House Agent) for clearance and classification under proper HS codes.
4. Supplier & Freight Coordination
   • Develop and maintain strong relationships with chemical suppliers and logistics partners.
   • Negotiate freight rates, incoterms, and delivery terms for cost optimization.
5. Safety & Storage Coordination
   • Ensure proper compliance for transportation and storage of hazardous chemicals post-import.
   • Coordinate with warehouse and safety teams for appropriate handling, labelling, and inventory.
6. Cost Control & Budgeting
   • Monitor and control landed costs including customs duties, freight, insurance, and warehousing.
   • Analyse and report cost trends and opportunities for duty savings.
7. Internal Coordination
   • Work closely with regulatory affairs, QA/QC, procurement, and production teams to ensure timely availability of imported materials.
   • Collaborate with finance team for vendor payments, LCs, and BOE (Bill of Entry) reconciliation.

Technical & Professional Knowledge:

• In-depth understanding of chemical import regulations in India
• Knowledge of hazardous goods handling and international shipping norms
• In-depth knowledge of Indian import laws and regulations (DGFT, Customs, GST, etc.)
• Experience with import documentation and customs clearance processes
• Experience with SAP or other ERP systems
• Strong negotiation and vendor management skills
• Excellent communication and coordination skills
• Attention to detail, especially regarding compliance and safety
• Familiarity with REACH, GHS, and DGFT/Customs requirements
• Proficiency in MS Office, especially Excel.

Job-related preferred skills:

• Strong stakeholder management skills, including coordination with internal departments, service providers, and government agencies.
• Ability to develop and implement SOPs and conduct internal audits/health checks.
• Training and capability-building experience for internal teams on customs and EXIM matters.
• Familiarity with international trade practices and global compliance standards.
• Experience in digital transformation projects related to customs and trade compliance

Travel required for the position:

Travel: Visits to various customs ports. Customs Offices, DGFT and Other Government Offices

Minimum Education and qualification required for the Position:

• Post graduation Diploma in International Trade / EXIM / Supply Chain
• Minimum 8 to 10 years of experience in Import Operations preferably in the chemical, Agro, pharmaceutical, Nutrition sectors.
• Proven track record of managing end-to-end import operations and compliance.
• Experience in handling audits, investigations, and litigation under Customs, DGFT, and other allied regulations.
• Exposure to working with Shipping Lines / CHA / Transporters Etc.