Strategic Account Manager - Collision Industry

As a Strategic Account Manager - Collision Industry, you create chemistry by...

• Serving as the executive-level liaison for the assigned account(s), managing relationships with C-suite and senior leadership across the customer’s organization.
• Developing and execute a comprehensive strategic account plan aligned with both BASF’s business goals and the customer’s growth objectives.
• Directly managing a team of Technical Specialists assigned to the account, ensuring alignment with customer needs and BASF’s service standards.
• Coordinating with internal stakeholders (Sales, Marketing, Technical Services, Distribution, and Supply Chain) to ensure seamless execution of account strategies.
• Driving organic sales growth and customer retention through value-based selling and solution development.
• Leading contract negotiations, pricing strategies, and forecasting activities.
• Monitoring and reporting on key performance indicators (KPIs), customer satisfaction, and financial performance.
• Identifying and implementing process improvements and training to enhance technical efficiency and operational performance at customer sites.
• Analyzing and reporting market trends, competitive positioning, and customer financials to inform strategic decisions.
• Providing insights on insurance, OEM, and industry partnerships that influence customer success and BASF’s market relevance.

If you have...

• Bachelor’s degree in business, marketing, or a related field (preferred); MBA or advanced degree is a plus.
• Minimum 10 years of experience in national strategic account management or sales leadership within the automotive collision or coatings industry.
• Proven success managing large, complex customer relationships across multiple regions or business units.
• Deep understanding of the collision repair ecosystem, including MSOs, investors, insurance networks, OEM certification programs, and adjacent influencers.
• Strong leadership, communication, and negotiation skills with the ability to influence at all organizational levels.
• Experience managing technical teams or service delivery functions for large-scale customers (preferred).
• Proficiency in CRM tools, data analysis, and digital collaboration platforms (preferred).

Create your own chemistry with you@BASF

• Flexible work arrangements whenever possible
• Highly competitive retirement savings plan with company match and investment options
• Well-being programs that include comprehensive mental health support for you and your household family members
• Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)
• Back-up child and elder care with discount programs for families of all ages and stages
• Mentoring and career development opportunities that allow you to share, learn, and thrive
• Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
• Employee crisis support for when the unexpected happens
• Access to our BASF wine cellar, employee discounts, and much more!