Customer Site Service Representative II (CSSR II)

As a Customer Site Service Representative II (CSSR II), you create chemistry by...

• Supporting the daily operation of BASF products in Customer Automotive Assembly Plants.
• Providing on-site technical and application expertise of product performance including color management, defect identification, and corrective action if necessary.
• Assuring product performance meets or exceeds customer expectations and supports business objectives to be our customer’s supplier of choice.
• Responding to customer requirements, enforcing product quality/performance specification, and supporting new product/application development.
• Supports the efforts of a BASF sales/technical team to assure value to the customer for product technical support, problem investigation, analysis, and resolution.
• Managing existing relationships and developing new ones.

If you...

• Leverage your years of educational/professional paint applications experience to support our customer.
• High school diploma required, advanced degree preferred.
• Utilizing your inventory control/ERP knowledge you will collect and analyze data and apply results to make material and/or process recommendations.
• Your strong attention to detail will allow you to continuously inspect and evaluate painted units for defects (e.g., sags, thin paint, drip craters and for proper topcoat application).
• Your excellent interpersonal skills will help you with interactions with the team and management at our customer facility.
• Your strong leadership ability will allow you to run a shift on your own with minimal supervision.

Create your own chemistry with you@BASF

• Flexible work arrangements whenever possible
• Highly competitive retirement savings plan with company match and investment options
• Well-being programs that include comprehensive mental health support for you and your household family members
• Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)
• Back-up child and elder care with discount programs for families of all ages and stages
• Mentoring and career development opportunities that allow you to share, learn, and thrive
• Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
• Employee crisis support for when the unexpected happens
• Access to our BASF wine cellar, employee discounts, and much more!