Customer Service & Supply Chain Specialist (m/f/d)

WHAT YOU WILL DO

• Agricultural Solutions Spain & Portugal is implementing the Differentiated Steering Project. As primary focus during the implementation, you will lead and support the transition to SAP S/4HANA for the Agricultural Solutions operations in Portugal.
• Manage customer orders and coordinate with logistics partners to ensure timely and accurate deliveries.
• Maintain and update master data in SAP, including customers, products, offers, campaigns, and pricing.
• Ensure accurate invoicing and credit note processing, aligned with corporate and tax regulations.
• Support the sales team with order tracking, delivery updates, and customer data management.
• Handle returns and non-conformances, ensuring smooth resolution with customers and logistics.
• Monitor inventory accuracy, participate in annual stock counts, and manage aging stock.
• Assist in supply chain operations, including refilling, repackaging, and relabeling activities with local suppliers.

WHAT WE NEED FROM YOU

• Bachelor’s degree in Business Administration or related field
• 4–5 years of experience in logistics, customer service, or supply chain roles
• Strong knowledge of SAP (especially module of Order to Invoice / Order to Cash, preferable experience with S/4HANA) and Excel
• Proficient in MS Office; familiarity with IBP and Salesforce is a plus
• Fluent in English and Spanish; Portuguese is a plus
• Strong communication, customer focus, and collaboration skills
• Proactive, innovative, and entrepreneurial mindset

WHAT WE OFFER

• Healthy work environment: where your safety and health (both physical and mental) are always our priority.
• Attractive salary package: based on a fixed salary and a bonus based on performance.
• Flexible compensation plan: to take advantage of services such as Health Insurance, Childcare, Transportation Card, and Training.
• Investments for your future: with a Pension Plan, Accident Insurance, Life Insurance, and even the opportunity to participate in the Stock Program after one year in the company.
• Professional development: we promote continuous training and access to internal vacancies to keep growing at BASF.
• Work-life balance measures: as well as financial assistance for the schooling of children.
• Flexible work: with the chance to work from home and adjust your schedule, depending on your position and workplace.
• Sports sections: where you can connect with colleagues and play different sports.
• And much more.