Global UX Innovation Lead - Research Triangle Park, NC

BASF

Festanstellung

UI/UX Design, Projektmanagement, Entwicklung, Beratung / Consulting

Bachelor, Master

Nächstmöglicher Zeitpunkt

Deutsch

Research Triangle Park, NC , U.S.



As a Global UX Innovation Lead - Research Triangle Park, NC, you create chemistry by...

  • Leading and executing UX research initiatives to understand user pain points and translate them into actionable product, design, and/or process improvements.
  • Designing and executing user journey mapping, personas, and service blueprints to enhance digital tool adoption.
  • Driving innovation by identifying and prototyping new digital capabilities such as AI-driven insights and automation.
  • Collaborating with global and local IT and business teams to ensure Salesforce and other digital products in our Commercial Hub evolve to meet user needs.
  • Monitoring and optimizing KPIs related to digital adoption, user satisfaction, and business efficiency.
  • Supporting change management and training efforts to increase digital fluency and adoption across regions.

If you...

  • Have 5+ years of experience in Innovation Management, UX/UI Design, or Digital Transformation.
  • Are skilled in Human-Centered Design, Agile Development, and Lean Innovation.
  • Possess strong UX research and design capabilities, including persona modeling, journey mapping, and usability testing.
  • Bring hands-on experience with digital tools, ideally Salesforce, in a global organization.
  • Demonstrate drive, strategic thinking, stakeholder management, and a passion for user-centric innovation.
  • Are familiar with Salesforce UX customization, Visual Design, and tools like Figma.
  • Have Bachelor Degree. Masters Degree is a plus.

Create your own chemistry with you@BASF

  • Flexible work arrangements whenever possible
  • Highly competitive retirement savings plan with company match and investment options
  • Well-being programs that include comprehensive mental health support for you and your household family members
  • Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)
  • Back-up child and elder care with discount programs for families of all ages and stages
  • Mentoring and career development opportunities that allow you to share, learn, and thrive
  • Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
  • Employee crisis support for when the unexpected happens
  • Access to our BASF wine cellar, employee discounts, and much more!

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