As a Global UX Innovation Lead - Research Triangle Park, NC, you create chemistry by...
Leading and executing UX research initiatives to understand user pain points and translate them into actionable product, design, and/or process improvements.
Designing and executing user journey mapping, personas, and service blueprints to enhance digital tool adoption.
Driving innovation by identifying and prototyping new digital capabilities such as AI-driven insights and automation.
Collaborating with global and local IT and business teams to ensure Salesforce and other digital products in our Commercial Hub evolve to meet user needs.
Monitoring and optimizing KPIs related to digital adoption, user satisfaction, and business efficiency.
Supporting change management and training efforts to increase digital fluency and adoption across regions.
If you...
Have 5+ years of experience in Innovation Management, UX/UI Design, or Digital Transformation.
Are skilled in Human-Centered Design, Agile Development, and Lean Innovation.
Possess strong UX research and design capabilities, including persona modeling, journey mapping, and usability testing.
Bring hands-on experience with digital tools, ideally Salesforce, in a global organization.
Demonstrate drive, strategic thinking, stakeholder management, and a passion for user-centric innovation.
Are familiar with Salesforce UX customization, Visual Design, and tools like Figma.
Have Bachelor Degree. Masters Degree is a plus.
Create your own chemistry with you@BASF
Flexible work arrangements whenever possible
Highly competitive retirement savings plan with company match and investment options
Well-being programs that include comprehensive mental health support for you and your household family members
Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)
Back-up child and elder care with discount programs for families of all ages and stages
Mentoring and career development opportunities that allow you to share, learn, and thrive
Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
Employee crisis support for when the unexpected happens
Access to our BASF wine cellar, employee discounts, and much more!